Last Updated: January 2026

122bet Privacy Policy – How Your Information Is Protected

122bet believes your personal data belongs to you. Here we explain clearly what data we collect, why we collect it, and how we keep it secure.

Effective: 1 January 2026 Applicable: All Members 256-bit SSL Secured
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Core Pillars of Privacy Protection

How 122bet Protects Your Data — Six Core Principles

Encrypted Storage

All your data is protected with 256-bit SSL encryption. Passwords, payment details, and personal information are never stored in plain text. We use industry-standard security technology throughout our platform.

Never Sold to Third Parties

122bet never sells your personal data to advertisers or other companies. Your phone number, email address, and behavioural data are never passed on to third parties.

Minimal Data Collection

Only the minimum data necessary is collected. We do not request information that is not required to deliver our services. Collecting unnecessary data goes against 122bet's core principles.

Defined Retention Periods

Each piece of data is retained for a defined period and securely deleted once it is no longer needed. Members may also submit a request to have their personal data removed.

Clear Explanations in Bengali

Many platforms write their privacy policies in complex legal English. 122bet has written theirs in Bengali so every member can clearly understand their own rights.

Regular Review

The Privacy Policy is updated as technology or regulations change. Members are notified before any significant changes take effect.

By using the 122bet website or app, you are agreeing to this Privacy Policy. We recommend reading it in full before registering.

1Introduction

122bet (referred to herein as "we" or "122bet") places the highest importance on your privacy. The Privacy Policy set out in this document applies to all users of 122bet's services — whether accessed via the website, mobile app, or any other channel.

We believe privacy is a fundamental right. This policy has been written in plain, accessible language so that every member can stay fully informed about how their data is handled.

When this policy changes, the updated date will be shown at the top and members will be notified by email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the revised policy.

2What Information We Collect

122bet collects the following information for registration and service delivery purposes:

Data Type Example Reason for Collection
Personal Identification Information Name, mobile number, email Account Registration & Contact
Identity Verification (KYC) National ID, Passport Age & Identity Verification
Financial Information BKash/Nagad number, transaction history Payment Processing
Device & Network IP address, device type, browser Security & Fraud Prevention
Usage Behavior Preferred games, betting patterns Service Improvement & Personalisation
Cookies & Tracking Session cookies, preference settings Core Platform Functionality

No information beyond what is listed above is collected. In particular, 122bet will never request sensitive data such as health information, religious beliefs, or political opinions.

3Why Your Data Is Collected

122bet collects information only for lawful and clearly defined purposes. Each piece of data is gathered for a specific reason:

  • Service Delivery: To complete account registration, login, betting, payment, and withdrawal processes.
  • Identity Verification: Personal information is required during the KYC process to prevent fraud and underage access.
  • Security: To detect and prevent account hacking, money laundering, and other unlawful activities.
  • Customer Support: For resolving issues, answering questions, and assisting with transaction-related matters.
  • Service Improvement: To analyze the user experience and improve the platform.
  • Legal Obligations: To comply with directives from licensing authorities or law enforcement agencies.
  • Contact: To keep you informed about bonus updates, important notices, and account-related information.
4How Your Information Is Used

Collected data is used solely for the purposes stated. 122bet will never use your information to serve irrelevant ads or in any way you have not consented to.

To deliver a personalized experience, 122bet may analyze your gaming preferences and behavior — such as which games you spend the most time on and which markets you bet on. Based on this, relevant bonuses or game recommendations may be offered. This is entirely optional and can be turned off at any time.

122bet never makes automated decisions that could significantly affect your rights. Important decisions — such as account restrictions or closures — always involve human review.

5Third Parties & Data Sharing

122bet does not sell your data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: bKash, Nagad, Rocket, and other payment gateways receive only the minimum information required to process transactions.
  • Game Providers: Providers such as Evolution and PG Soft receive the information necessary to run games — such as session IDs.
  • Law Enforcement Agencies: 122bet may be required to share data in response to a valid legal order or the directive of a licensing authority.
  • Security Partners: Fraud detection software providers may receive limited encrypted data for analysis purposes.

Please Note: Every third-party partner is bound by the same standard of privacy agreement as 122bet. They may only use your data for the specified purpose and are not permitted to share it elsewhere.

6Data Retention Period

Different types of data are retained for different periods:

  • All data is retained for as long as your account remains active.
  • Even after an account is closed, transaction records may be retained for up to 5 years to meet legal requirements.
  • KYC documents are automatically deleted 3 years after an account is closed.
  • Marketing data is deleted as soon as consent is withdrawn.
  • Records related to fraud may be retained for an extended period as required by law.

Once the retention period expires, data is securely and permanently deleted — including from all backups.

7Cookie Policy

122bet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies Analytics Cookies Preference Cookies Security Cookies
  • Essential Cookies: Keeping you logged in and saving preferences — the platform cannot function without these.
  • Analytics Cookies: To understand which pages are viewed most and where issues arise — no personal data is involved.
  • Preference Cookies: Remembers language settings and theme preferences.
  • Security Cookies: Helps with CSRF protection and detection of suspicious activity.

You can disable analytics and preference cookies in your account settings. Please note that disabling essential cookies may affect the proper functioning of the platform.

8Your Rights

As a 122bet member, you have the following rights regarding your personal data:

Right to Know

To find out what information we hold about you, submit a request to our support team. Full details will be provided within 30 days.

Right to Rectification

If any of your details are incorrect, you can request a correction. Many details can also be updated directly through your Profile Settings.

Right to Erasure

If you close your account, you can request that your data be deleted. Due to legal obligations, certain information may need to be retained for a specified period.

Right to Data Portability

You can export your data in a machine-readable format (JSON/CSV). Submit a request to our support team and you will receive it within 7 business days.

Right to Object to Processing

You have the right to object to your data being used for marketing or personalised recommendations. An opt-out option is available in your settings.

Right to Restrict Processing

You may request that data processing be restricted during a dispute or under specific circumstances.

9Minor Protection

122bet strictly enforces an 18+ policy. Collecting data from or providing services to anyone under the age of 18 is strictly prohibited.

If it is found that a member registered an account while under the age of 18, the account will be closed immediately and all collected data will be securely deleted. There are no exceptions to this policy.

If you believe your minor child is using 122bet, please contact our support team immediately. We will take prompt action.

10Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@122bet.cash
  • Live Chat: Available 24/7 on the website or app
  • Privacy request response time: within 30 business days

Once a complaint is submitted, 122bet will provide an initial response within 48 hours. For more complex matters, a resolution will be sought within a maximum of 30 days.

The Bangla version of this Privacy Policy is provided for members' convenience. In the event of any legal dispute or ambiguity, the English version shall be considered final and binding.

How 122bet Protects Your Data

From a technical security standpoint, 122bet adheres to the highest industry standards. All data is protected with 256-bit SSL encryption — the same technology used by international banks. This means your password and payment details cannot be intercepted while in transit over the internet.

Data stored on our servers is encrypted. Passwords are never kept in plain text — only a hashed version is saved. Even 122bet staff cannot view your password.

Server access is strictly limited — only authorised members of the technical team may access systems for specific, defined purposes, and all access is logged. Regular security audits and penetration testing are conducted to identify and address any vulnerabilities before they can be exploited.

122bet's data centers are located in geographically secure facilities with backup systems in place. Your data remains protected even in the event of a technical failure.

The Importance of Data Privacy in Bangladesh

Digital service usage is growing rapidly in Bangladesh. Many people now share personal information on their phones for banking, shopping, and entertainment. In this environment, it's more important than ever to understand how any platform handles your data.

Unfortunately, many online platforms sell user data or share it with advertisers without the user's knowledge. 122bet does not follow that practice. Our business model is built on revenue from services rendered directly — not from selling user data.

If your phone number receives unexpected promotional messages claiming to be from 122bet, or if an unauthorised third party contacts you, please notify our support team immediately. We will investigate the matter, take appropriate action, and compensate you if necessary.

A few simple steps to keep your account secure — use a strong password, enable two-factor authentication, and never share your account credentials with anyone. 122bet will never ask for your password by phone or email.

Noticed suspicious activity?

If you notice anything unusual on your account, change your password immediately and notify our support team.
📧 support@122bet.cash

GDPR & International Standards

While Bangladesh has not yet enacted data protection laws as strict as Europe's GDPR, 122bet voluntarily upholds these international standards — because we believe it's simply the right thing to do, not just a legal requirement.

Under GDPR, marketing communications may not be sent without the user's explicit consent. 122bet upholds this standard — if you opt out, you will no longer receive any promotional messages.

How You Can Keep Your Information Secure

Protecting your privacy is not solely 122bet's responsibility — a few simple steps on your end can make your account significantly more secure. Use a password of at least eight characters that includes numbers and special characters. Do not reuse the same password across other websites.

Avoid accessing your account over public Wi-Fi. Always log out after you are done — especially on shared devices. Keep the app updated to the latest version to ensure you have the most recent security patches.

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FAQ

Enquiries Regarding Payment Methods & KYC Verification

122bet supports the most widely used payment methods in Bangladesh. For mobile banking, bKash, Nagad, and Rocket are directly integrated — all three support both deposits and withdrawals, and transactions are typically instant or processed within minutes. Traditional bank transfers are also accepted, though these may take 1–2 business days. For cryptocurrency, USDT is accepted on both TRC-20 and ERC-20 networks. Importantly, the payment method and account number used must belong to you personally; transactions from third-party accounts are not accepted. There are no fees on deposits, and no service charges on withdrawals.

The KYC process is straightforward and typically only needs to be completed once. The required documents are: 1) A clear photo of your Bangladesh National ID (NID) or passport — both front and back; 2) A selfie clearly showing your face alongside your ID document. In some cases, a screenshot of your bKash/Nagad statement may also be requested as payment method verification. You can upload your documents directly from the Verify Account section in your profile. Verification is usually completed within 4–24 hours. KYC is not mandatory for small transactions, but having it done in advance avoids delays when making larger withdrawals.
Gamble Responsibly

Gaming at 122bet is for entertainment purposes. It carries financial risk. Please play within your budget. Participation by anyone under 18 is strictly prohibited. Learn more: Responsible Gambling | Terms & Conditions: Terms & Conditions।

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Play Safe, Win Safe

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